Peddler's Wagon - Shipping Information

Contact Info

CREDIT CARD BILLING

All orders are placed through a SSL secure server that is certified and protected by a leading global provider of security, digital e-commerce and identity. You can feel safe knowing that your credit card security is provided by experts. We accept PAYPAL and all DISCOVER, MASTERCARD and VISA credit cards through our merchant account service.

PLEASE NOTE: When you receive your credit card statement, the charge will appear as "Jules Dervaes."

NO-RISK GUARANTEE

We want you to be completely satisfied with every purchase you make with us. If you are in any way dissatisfied with a product you ordered or received, please visit our guarantee and refunds customer service page.

MULTIPLE SHIP-TOs

For multiple shipping addresses, a separate shipping and handling charge will be assessed based on the product weight total to each address.

SHIPPING & RATES

Peddler's Wagon shipping rates are generated in real time by the calculated weight of your order. This method was chosen so that you, our customers, will receive accurate shipping charges with no added on fees.

All rates are calculated by the shipping company (USPS, UPS, DHL) program(s).

Peddler's Wagon ships to addresses in the 50 States, U.S. Territories, U.S. military installations and, by request, to international destinations. Orders shipped to P.O. Boxes will ship via U.S. Mail. If you have questions please contact us at 626-795-8400.

For orders shipping to HI, AK, U.S. Territories, U.S. military installations, and international destinations shipping rates will vary. Our Customer Service team will contact those that ship to these locations, Monday - Friday, to provide a shipping quote for approval (or you may call 626-795-8400).

For international shipping, please use our customer service page.

OVERSIZE CHARGES

Because some large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, we have added a delivery surcharge; this charge is stated in the product's description and is in addition to regular delivery charges.

ITEMS SHIPPED DIRECTLY FROM MANUFACTURER

Certain items are shipped directly from the manufacturer for a set shipping and handling fee or for a variable fee depending on the customer's location. Shipping fees are stated in the product's description. We will notify you of the variable shipping fee before charging your credit card.

PLEASE NOTE: Although you will be prompted to select a shipping method and rate upon checkout, you will only be charged the manufacturer's shipping fee as stated in the product description.

RECYCLED PACKAGING

In keeping with our mission to preserve the planet, we reuse boxes and packing materials and or use new boxes and mailing envelopes made of up to 100% recycled material. We use clean waste paper collected from local sources and 100% natural, corn-based, biodegradable "peanuts" to help protect your order during shipping.

We are dedicated to operate in ways that solve, rather than cause, environmental problems. For more on how we strive to lighten the impact of our presence on this earth, visit our "green business manifesto" page.